Information on the semester ticket
The semester ticket enables you to use the regional transport all over Germany without additional costs (only 2nd class). Furthermore, all RWTH students are able to use all regional busses and trains of Arriva in the South Limburg area with the semester ticket. In case any questions arise you can always contact us via E-Mail.
+++ Now available on smartphones +++
From the winter semester 24/25, the semester ticket will be available for new students (first-time enrollees) in the naveo app of the Aachener Verkehrsverbund. The ticket will no longer be issued on a chip cards by default. You can find information about the changes and detailed instructions below.
The most important facts:
- As a new student (first-time enrollee), you will receive a personal migration code to your RWTH e-mail address, which you can use to log in to naveo.
- Instead of the app, you can also use a chip card, but you must actively apply for this online (link to the online form below on this page). Please note that this should be done in time before the start of the semester if you want to use the chip card at the start of the semester already. You can decide to use the chip card later as well and use the app first!
- Underage students will continue to receive the chip card automatically (no application necessary) and can only use the app as soon as they come of age (18 years)
- If you have already studied at RWTH in the summer semester 2024, you can continue to use your chip card unchanged for now. We will inform you as soon you will be able to use the semester ticket in naveo as well. In the initial phase, this will only be possible for first-time enrollees.
Download naveo
What you have to do now:
If you want to use the app:
- Download naveo from Google Play Store (Android) or App Store (iOS)
- ASEAG will send you a personal migration code to your RWTH e-mail address starting in mid-September. You need this code to log in to naveo.
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To receive the e-mail with the code, the following requirement have to be fulfilled:
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Further registration (step-by-step)
- Open naveo and tap on “Tickets” at the bottom, then on “My account”, then on “Guest Register now” and then on “Register for free”
- Then copy your code from the email into the corresponding field and enter your date of birth. Then tap on “Next”
- You must then create a user name. Then tap on “Save”
- You will now see a confirmation that your registration was successful. You will receive an e-mail to assign you a password. To do this, open your RWTH mailbox.
- Tap on “Set password” in the e-mail. A website will open. Tap on “Click here to continue” and then assign yourself a password. Note the conditions for your password that are displayed. Once you have successfully set your password, switch back to naveo.
- There you can exit the current window by tapping on the arrow at the top left so that you see the window where you can log in again. Tap on “Sign-in” there
- Log in with the user name and password you have just assigned. The window closes automatically. You will now see your name at the top next to the header symbol.
- In the “Tickets” section, you can tap on your semester ticket (after registering, it may take a few minutes for your semester ticket to be visible here). A code will then appear which you can show at the ticket inspection.
Step by step
General important information:
- You can EITHER use the app OR the chip card, but not both.
- For sustainability reasons, we recommend the app. You can try out naveo and, if in doubt, still decide to use the chip card later.
- The semester ticket is still valid in the Dutch region of South Limburg. For the moment, you can simply show the QR code or chip card to the driver or ticket inspector. In the future, we are working on the possibility of scanning the South Limburg AddOn in an app or on a chip card at the readers in buses and at train stations.
You want to use a chip card instead of naveo?
You can apply for it here:
Further questions? Problems?
Area of application in Germany
The semester ticket entitles you to an unlimited number of journeys on all bus and train lines (RE/RB/S trains, buses, trams, light rail and subway trains) within the tariff area of validity of the Deutschlandticket. In the AVV, this also includes the cross-border lines to Vaals (lines 25, 33 & 350), Kelmis Bruch (line 24), Kerkrade (line 34), Avantis industrial estate (line 74) and Sittard (line SB 3). You can find more information on cross-border transport in the FAQ on the AVV website. You can also find lots more information on the ASEAG website:
The ticket is non-transferable and does not entitle the holder to free transportation of additional persons or bicycles (exception: free transportation of children under 6 years of age).
As only the NRW semester ticket is installed on the chip cards issued before SoSe 2024, the chip cards must be updated. See our FAQ for more information.
Area of application in the Netherlands
RWTH students can use public transport throughout South Limburg with the semester ticket.
This includes – among others – the train lines listed below, all Arriva city buses in the cities / conurbations of Maastricht, Parkstad and Sittard-Geleen and all Arriva regional lines in South Limburg. Among others, the cross-border bus lines are listed below, you’ll find a detailled map by clicking on the map below. You can plan your trip here.
- RE 18 Aachen – Maastricht
- RS 18 Kerkrade Centrum – Maastricht-Randwyck
- RS 15 Sittard – Herleen
- RS 12 Maastricht-Randwyck – Sittard
- 27 Herzogenrath – Parkstad-Stadion
- 43 Vaals – Simpelveld – Heerlen
- 44 Aachen – Heerlen
- 350 Aachen – Maastricht
- 723 Übach-Palenberg – Mondo Verde
- The ticket was valid in the dark red area before the extension.
- The ticket is only valid on all Arriva buses and regional trains in the area shown in red on the map (South Limburg). You can find a detailled map by clicking on the map on the left. Arriva buses and trains are always externally recognizable as such.
- The semester ticket is not valid on:
NS IC trains (e.g. Maastricht-Sittard, Herleen-Sittard)
TEC bus lines (e.g. from Maastricht or Vaals)
DeLijn bus lines (20a, 45, 62, 63, 78; from Maastricht)
Sittard is the only station in the region with gates. These cannot be opened with the semester ticket. There is an information column next to the gates where you can press the “i” and ask for the gates to be opened. On the way back, you can ask at the Service Store, where you will be given a QR code to open the gate.
If you encounter any problems with the acceptance of your semester ticket when being checked on the train or boarding the bus, it is best to refer to the information on the Arriva website (in Dutch). The AVV chip card is also pictured and explained here – in a document issued by Arriva.
Ticket
The ticket (chip card) or, in future, the Smartphone ticket is valid as a ticket and must be presented together with an official photo ID (this applies to both the German and the Dutch side). The travel authorization is valid for the entire semester – even during the semester break.
Bicycle transport
To take your bike with you, you will need a corresponding additional ticket for the transport association in which you are traveling. Some transport associations have restricted times for bicycle transport. ASEAG, for example, only allows bikes to be taken on board from 7 p.m. Monday to Friday, from 3 p.m. on Saturdays and all day on Sundays in accordance with the house rules (p. 9) and only if the bus driver gives his “OK”.
If you are planning NRW-wide trips by bike, we recommend the DB FahrradTicket NRW for day trips. For regular journeys, you are better off buying the NRWupgrade Fahrrad.
1st class use
It is not possible to use 1st class with the semester ticket. If you would still like to use it, you can buy the NRWupgrade 1.Klasse for NRW-wide journeys.
Important for first semester students
The ticket is not valid until the official start of the semester, i.e. October 1 or April 1. Please bear this in mind if you are traveling to or in Aachen before then. For everything before the start of the semester, you must either get individual tickets or use the Deutschlandticket.
Loss of the semester ticket
If you lose your ticket, the ASEAG Service Point will issue a new one for a fee.
Reimbursement of the mobility contribution
If you spend a certain amount of time abroad due to your studies, are exmatriculated before the end of the semester, enrol after the start of the semester, already receive the Deutschlandsemesterticket at another university or are unable to spend this amount due to social hardship, you can apply for a (partial) refund of the mobility fee.
You can find further information and the online application here
Helpful links for the semester ticket
Contakt
If you have any questions about the semester ticket, you can check our FAQ or contact semesterticket@rwth-aachen.de if your question is not answered there.