If you have not updated your chip card before April 1st in order to install the new Deutschlandsemesterticket on your chip card, your chip card will be shown as invalid at the ticket inspection, that means you will be travelling without a valid ticket. Therefore, please update your chip card as soon as possible, you can still do this now (see asta.ac/upgrade-en).

If you have travelled without a valid ticket and have been checked, please contact ASEAG. They can issue you with a certificate of validity so that you hopefully won’t have to pay a fine, because you actually have a valid ticket, but the chip card hasn’t been updated yet! Unfortunately, we cannot guarantee this.

The price for the Deutschlandsemesterticket is linked to a price of 60% of the Deutschlandticket. The semester ticket is based on a solidarity model, which means that all students pay the same amount – regardless of how often they use the ticket. The semester ticket therefore has to be cheaper than the normal Deutschlandticket. The “discount” of 40% is a politically set price that the AStA or the student bodies have not (co-)determined. This means that the price of the Deutschlandsemesterticket is determined solely by politicians / the state and national government and not in a negotiation between the AStA and ASEAG and AVV, as it was with the former AVV semester ticket.

Your semester ticket will be issued by ASEAG and sent to you by mail (to the semester address stored in RWTHonline) if the address is in Germany, the Netherlands or Belgium. In other cases, the ticket remains at the ASEAG service center and must be picked up there. Please note that your enrollment must be completed, before ASEAG is able to mail out your ticket. This means that you must have submitted all documents correctly to RWTH and paid the semester fee.

If you have enrolled up to 30 days before the start of the semester, you will receive your ticket at the latest two weeks before the start of the semester. If you enroll not later than ten days before the start of the semester, ASEAG will mail you your ticket no later than three days before the start of the semester. If you register later than ten days before the start of the semester or after the start of the semester, you can expect to receive your ticket within three to five days. If this does not happen, please contact ASEAG directly – either by e-mail (semesterticket@aseag.de) or directly at their service center.

Please note that your semester ticket is only valid from the beginning of the semester (01.10. or 01.04.), even if you receive it before then.

The ticket will be mailed by ASEAG to the semester address stored in RWTHonline. If there is no semester address stored in RWTHonline, the ticket will be mailed to the home address stored in RWTHonline. However, the ticket will only be mailed if the address is in Germany, the Netherlands or Belgium. In other cases, the ticket remains at the ASEAG service center and must be picked up there.

Please make sure to keep your address in RWTHonline up to date, otherwise no new semester ticket can be sent to you if, for example, your old one has expired.

No, this is in general not possible. Only if your semester ticket could not be delivered due to a wrong address or other reasons and therefore ends up as a mail return at ASEAG, the ticket can be picked up on site at the ASEAG service center.

Possible reasons that you have not received the ticket yet could be:

• Your enrollment is not yet complete. For example because of missing documents. ALL documents must have been submitted to RWTH completely, also e.g. the proof of health insurance.
• You have not yet paid your semester fee
• Your address stored in RWTHonline is wrong
• Your address is outside of Germany, the Netherlands or Belgium. In this case, the ticket will not be mailed to you directly, but remains at the ASEAG service center and can be picked up there.
• You changed your address (in RWTHonline) after the ticket was already produced by ASEAG, so ASEAG mailed it to your old address and the ticket could not be delivered. In this case, the ticket has been returned as a mail return to ASEAG and you can pick it up at the ASEAG service center.

ASEAG, as the transport company, is responsible for issuing and mailing out the tickets. The AStA has nothing to do with this. We are “only” the students’ representative body. Therefore, we cannot tell you if your ticket has already been mailed out by ASEAG. If your ticket has not arrived in time, please contact ASEAG directly via e-mail (semesterticket@aseag.de) or on site at the ASEAG service center.

The semester ticket entitles you to any number of journeys on all bus and train lines (RE/RB/S trains, buses, trams, light rail and subway trains) within the tariff area of validity of the Deutschlandticket. In the AVV, this also includes the cross-border lines to Vaals (lines 25, 33 & 350), Kelmis Bruch (line 24), Kerkrade (line 34), Avantis industrial estate (line 74) and Sittard (line SB 3). You can find more information on cross-border transport in the FAQ on the AVV website.

In addition, students of RWTH, FH and KatHo Aachen can use their semester ticket on all Arriva busses and trains in South Limburg (Netherlands). An overview can be found here: https://www.asta.rwth-aachen.de/en/information-about-the-semesterticket/#limburg

With the semester ticket you can only use line 24 to Kelmis Bruch in Belgium. Otherwise, the semester ticket is not valid in Belgium.

The carriage of another person or a bicycle is not included in the semester ticket.

If you are planning NRW-wide trips by bike, we recommend the DB FahrradTicket NRW for day trips. For regular trips, it is better to buy the NRWupgrade Fahrrad. The upgrade allows you to take your bike with you throughout NRW and on a few additional routes.

It is not possible to travel 1st class with the semester ticket. If you still want to use it, you can use the NRWupgrade 1st class for NRW-wide journeys. This is valid throughout NRW and on a few additional routes outside NRW.

The chip cards have a maximum validity period of five years. Therefore, they are replaced on a regular basis. If students are still eligible, they will automatically receive a new chip card by mail. ASEAG will send the new ticket about two weeks before the old ticket expires, so that continuous mobility can be guaranteed. For this reason, please keep your address in RWTHonline up to date!
If you do not receive a new ticket in time, e.g. because your address is not stored correctly in RWTHonline, it will probably end up as a mail return at ASEAG. In this case you can pick up your new ticket at the ASEAG service center. There is no fee for this.

More information and information about the next chip card exchange can be found on the RWTH website: https://www.rwth-aachen.de/cms/root/Die-RWTH/Mobilitaet/Semesterticket/~omxh/FAQ-eTicket/
The old ticket can be disposed of: simply cut up the card as small as possible, make all legible personal data – such as name and customer number – unrecognizable, and hand it in at a collection point for electrical equipment (chip cards are considered electrical equipment by law). Alternatively, the chip card can be sent to the ASEAG service center. ASEAG will then take care of the disposal for you.
ASEAG, as the transport company, is responsible for issuing and mailing out the tickets. The AStA has nothing to do with this. We are “only” the students’ representative body. Therefore, we cannot tell you if your ticket has already been mailed out by ASEAG. Please send such requests directly to ASEAG at semesterticket@aseag.de.

Yes, the chip cards generally have a maximum validity of five years. You can see how long your semester ticket is valid by the imprint on the ticket in the form month/year. Example: If the imprint says 7/22, the ticket is valid until the end of July 2022.
Students who are still eligible will automatically receive a new ticket by mail (to the semester address stored in RWTHonline), if their ticket has expired. It should be noted that the new ticket can only be used once the old one has expired. In the above example, the old semester ticket would have to be used until 31.07. and from 01.08. the new ticket has to be used.

The old ticket can then be disposed of: simply cut up the card as small as possible, make all legible personal data – such as name and customer number – unrecognizable and hand it in at a collection point for electrical equipment (chip cards are considered electrical equipment by law). Alternatively, the chip card can be sent to the ASEAG service center. ASEAG will then take care of the disposal for you.
Please note that the ticket is of course no longer valid after you have been exmatriculated – even if it would still be valid according to the imprint.

You can get a new ticket issued at the ASEAG service center upon presentation of a valid certificate of study. However, a small fee will be charged for this.

No, that is in general not possible, because the semester ticket is a solidary financed ticket. It is only so much cheaper than other tickets because everyone pays the same amount – regardless of how much the individual person uses the ticket. However, you can get the mobility fee refunded in special cases, e.g. due to a semester abroad or social hardship. See https://www.asta.rwth-aachen.de/en/semester-ticket/

No, the validity of the ticket expires upon exmatriculation. If you have been exmatriculated more than one month before the end of the semester, you can request a partial refund of the mobility fee (see https://www.asta.rwth-aachen.de/en/semester-ticket/)

If you have a valid semester ticket but could not show your ticket at a control because you lost or forgot it, you do not have to pay the full price for “fare evasion”. You can then show your valid ticket to the DB afterwards and only have to pay a administration fee (no guarantee). Information on this can be found at https://www.db-fahrpreisnacherhebung.de/faq.html